Privacy Policy

This Privacy Policy explains how GaidoTech Solutions ('we', 'us', 'our') collects, uses, discloses, and protects your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you consent to the practices described in this policy.

We may collect personal information including your name, email address, phone number, company name, and job title when you contact us, submit a form, or use our services.

We also collect technical data such as IP address, browser type, device information, and usage data through cookies and analytics tools.

We use your information to respond to enquiries, provide and improve our services, send relevant communications (with your consent), comply with legal obligations, and protect the security of our systems.

We will not use your personal information for purposes other than those outlined in this policy without your consent.

We may share your information with trusted third-party service providers who assist us in operating our business (e.g., email delivery, CRM, analytics). These providers are contractually obligated to protect your data.

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes encryption, access controls, and regular security assessments.

Under the APPs, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@gaidotech.com.

If you believe we have breached the APPs, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

We may update this policy from time to time. Changes will be posted on this page with an updated 'Last updated' date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us at info@gaidotech.com or write to us at GaidoTech Solutions, Canberra, ACT, Australia.